Privacy Policy
This page was last updated on March 19, 2024.
We respect your privacy and appreciate the trust you place in us.
In this Privacy Policy we explain who we are, for what purposes we can use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.
Your data will be processed by Encostatàlua Unipessoal, Lda, based in Lisbon. This company is responsible for the processing of personal data in compliance with the General Regulation on Data Protection.
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PRIVACY POLICY
At onWILD®, we have an important responsibility and commitment regarding the security of our website and the protection of our customers' and visitors' data. Any changes to this policy will be made available here, in this statement.
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WHAT INFORMATION DO WE COLLECT?
When you fill out our contact form, we collect your name, email address and message information, which is not stored in any kind of database, being processed just like a normal email.
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When registering for one of our events, when registering for an event, the user accepts and gives his data for the purposes indicated below, being stored in our database:
Activation of mandatory insurance (personal accident and civil liability);
Direct contact in situations of booking confirmation and event cancellation;
Urgent telephone contact during the activities;
Issuance of electronic invoice / receipt.
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The information you provide us is only intended to provide you with a service that best suits your characteristics and needs. As such, and for the purpose of delivering orders, payments and Customer Support contacts, we hereby inform you that your contact details and address will be transmitted to payment companies, transport companies and subcontracted service providers to carry out our service.
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This data processing will only be carried out with your consent, provided at the time of registration.
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Consent to the processing of personal data for marketing purposes can be revoked at any time.
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We may also collect other information about the user experience on our website that contributes to the improvement of our service.
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GDPR - Cookies Policy
WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?
A cookie is a small file sent to the customer's computer that is stored on their hard drive. Some of the cookies are essential to ensure the features provided, while others are intended to improve performance and user experience. Cookies are also used so that our system can follow the user's steps in browsing our site. If the user does not accept the use of cookies, he will not be able to use this site.
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DESCRIPTION OF COOKIES
Google Analytics Cookies
_ga: Used to distinguish users.
_gid: Used to distinguish users.
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Functional cookies
- ensure your connection is secure
- ensure that the website is displayed consistently
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performance cookies
- improve website performance by reducing the number of page loads you visit
- improve user experience
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Targeting cookies
- allow you to share and like on social media
Safety
onWILD® is committed to protecting customer data and it will never be made available to third parties.
onWILD® uses a server certificate, also known as a digital certificate, which ensures our identity, as well as SSL encryption (Secure Sockets Layer - Secure Sockets Layer Protocol) of the transmitted data, to guarantee the security of the data entered by the users on the website.
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THIRD PARTY SERVICES
In general, our third-party providers will collect, use and disclose your information only to the extent necessary to enable the services provided by them to be performed.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide about transactions related to purchases. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.
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INFORMATION AND CHANGE OF DATA
How do we obtain your consent?
When you provide us with your personal information to complete a transaction, such as your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collection and use of personal information for these specific purposes only.
If we ask for your personal information for a secondary reason, such as marketing, we ask for your consent, where you will have the opportunity to opt out of us using your information for these purposes.
You may also request the alteration or deletion of your data stored in onWILD®, by contacting us through:
Encostatà lua Unipessoal, Lda
Dr Street José Saraiva, 12, 3rd B
1800-183 Lisbon
Email: info@onwild.net
